Frequently Asked Questions

Frequently Asked Questions?

Empty section. Edit page to add content here.

How Do I Install My Cheek Riser

Watch My Video on the Home page or by clicking this Link

Can I Change, Add to, or Alter My Order

No. Your Order is Charged right away & cannot be changed & I do not have access to your Credit Card to run it again. If You want Allen Key Hardware instead of the Quick Adjustment Hardware, please order Here

My Knife Won't Fit in My Sheath?

The Sheath is Much tighter than the stock sheath and takes some getting use to. You have to press Hard to get it into the sheath. Here is a photo of proper installation. Once you get used to it, you will love it.Knife Installation MatthewsFabrication.com

What Shipping Methods Are Available?

Shipping within the Contiguous United States is USPS First Class Shipping included in every purchase. FREE

International Shipping is GlobalPost International Mail and is integrated at checkout.

Africa is UPS/FedEx shipping only. Not Free.

How Long Will It Take To Get My Package?

It usually takes me 5-7 business processing days to make your item since everything is made to order, but I am working on making them faster. Once shipped it takes 3-5 business days within the USA. International shipping takes from 14-20 days depending on your countries shipping times.

I do offer Quicker Processing, where I will make & ship your item within 2 business days for an extra $5 located at check out for those that need it quickly, Not Available on Infused Images. This is NOT Expedited Shipping, that is Extra.

Who should I contact if I have any Questions?

Contact Matthew by using the Contact Us form HERE.

How Do I Track My Order?

Once your order is complete & shipped You will receive a USPS tracking number from ShippingEasy.com with a link to the USPS website for updates. Please check your spam folder if you do not see it right away.

What Payment Methods Are Accepted?

Amazon Payments, PayPal, and any other Major Credit Card/Debit Card through the PayPal Checkout including: MasterCard, Visa, Discover, American Express.

You may also mail in a check, but it will take an extra 5 business days to process your check. Contact Matthew for details HERE.

Cancellation Policy

Yes & No… if cancelled within 5 hours, but some Cheek Risers are in stock & ship right away & cannot be cancelled. If a product has entered Production & has been worked on there will be a 10% cancellation fee.  No Cancellations of custom orders or Custom Designed Cheek Risers if they have entered production, including Infused Images that have been Infused. All successful cancelled orders within 5 hours that have not been shipped already will incur a 5% Fee to cover Payment Processing.

Privacy

We Respect your Privacy, we will not sell your information. You may receive an email from us about your order or possible sales we have. Thank You~!

Have a question we didn't answer?