Contact Us: After Reading the FAQ’s

Most of your questions can be answered with the Frequently asked questions below, allowing me to continue making Kydex products at a faster rate!

 

READ FIRST

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How Do I Install the Cheek Rest?

Watch My Video on the Home page or by clicking this Link

My Knife Won't Fit in My Sheath?

The Sheath is Much tighter than the stock sheath and takes some getting use to. You have to press Hard to get it into the sheath. Here is a photo of proper installation. Once you get used to it, you will love it.Knife Installation MatthewsFabrication.com

What Shipping Methods Are Available?

Domestic Shipping within the United States is USPS Shipping included in every purchase. FREE

International Shipping is USPS First Class International Mail and is integrated at checkout.

Africa is UPS/FeDex shipping only.

How Long Will It Take To Get My Package?

It usually takes me 5 business processing days to make your item since everything is made to order, but I am working on making them faster. Once shipped it takes 3-5 business days within the USA. International shipping takes from 14-20 days depending on your countries shipping times.

I do offer Expedited Processing, where I will make & ship your item within 2 business days for an extra $5 located at check out for those that need it quickly.

Who should I contact if I have any Questions?

Contact Matthew by using the Contact Us form below

How Do I Track My Order?

Once your order is complete & shipped You will receive a USPS tracking number from ShippingEasy.com with a link to the USPS website for updates. Please check your spam folder if you do not see it right away.

What Payment Methods Are Accepted?

PayPal, and any other Major Credit Card/Debit Card through the PayPal Checkout including: MasterCard, Visa, Discover, & American Express.

You may also mail in a check, but it will take an extra 5 business days to process your check. Contact Matthew for details HERE.

Expedited Processing Means?

Anything ordered before 11:00AM MST Monday-Thursday will be shipped same day, Friday Orders Before 10:00AM, otherwise it will be shipped the next business day. Unless it is a Holiday, it will ship the following business day.


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    HOURS OF OPERATION:

    MONDAY: 9-4 PM
    TUESDAY: 9-4 PM
    WEDNESDAY: 9-4 PM
    THURSDAY: 9-4 PM
    FRIDAY: 9-3 PM
    SATURDAY/SUNDAY: CLOSED
    HOLIDAY’S: CLOSED

     

     

    Dealer Opportunities:

    If you’re interested in Becoming a Dealer
    for Matthew’s Fabrication, LLC please email
    us using the Contact US form ATTN: Dealer